Top 109 Best Help Scout Alternatives & Competitors (2026)

Users seeking Help Scout alternatives in 2026 often want options that expand beyond managing customer support across email, chat, and self-service. Help Scout provides a customer support platform for teams to handle shared inboxes, help center knowledge bases, live chat, and AI-assisted replies across email and messaging channels. Many look for alternatives due to evolving needs around pricing structures, enhanced collaboration features, platform limitations, or reducing vendor lock-in as their operations scale.