What does Inline Help do?

Inline Help is an in-app support platform that provides contextual help directly within your application. It includes an AI assistant that generates instant explanations, interactive tooltips, a responsive chatbot, and ticket management tools to help users find answers without leaving your product.

Who is Inline Help best for?

Inline Help is designed for product managers, product owners, customer support managers, customer success managers, growth managers, UX designers, and technical writers who want to reduce support tickets through proactive, in-app assistance.

Do I need to install anything to use Inline Help?

No, you don't have to install anything: it works on your web browser.

Is Inline Help free to use?

Inline Help offers a 14-day free trial, but requires a paid subscription (starting around $158/month) for continued use.

Does Inline Help offer a free trial or demo?

Yes, Inline Help offers a free trial. You can start for free on their pricing page.

Does Inline Help have a plan for teams or businesses?

Yes, Inline Helpoffers multiple plans for teams and businesses. The Essentials plan includes 1 seat and supports up to 250 content pages, while the Growth plan is designed to scale with advanced features for larger teams.

Does Inline Help offer an API or integrations?

Yes, Inline Help offers an API.

How do I contact Inline Help support?

Email support@inline.app for support

Inline Help: Reviews, Pricing, Alternatives & Features (2026)

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Visit Inline Help

Inline Help is a web-based SaaS platform for B2B software companies that adds real-time, contextual assistance inside a product using AI and a connected knowledge base.

Key capabilities include:

Explain This for instant, in-app explanations when users click or tap on parts of the UI
AI-driven tooltips and in-app walkthroughs to guide users through tasks without code-heavy setup
A help widget that centralizes articles, announcements, and ticket submission so users can get help without leaving the workflow
Chatbot responses powered by the same knowledge base, plus multilingual support across seven languages (English, German, French, Spanish, Italian, Portuguese, Japanese)

Pricing: Paid with a 14-day free trial (no credit card needed). Essentials is $97/site/month, Growth is $247/site/month. Enterprise (contact sales)

Inline Help stands out for turning an existing knowledge base into proactive in-app support (not just a standalone help center) and for ISO 27001 certification, which matters for teams with security and compliance requirements.