Paka AI

Paka AI Agents is a web-based AI communication platform for businesses that want to automate customer interactions across phone calls and WhatsApp.

Key capabilities include:

• Custom AI bot agents that answer inbound calls, handle first-line questions, and maintain consistent conversation quality.
• IVR and smart call routing that identifies caller intent and routes conversations to the right person or department.
• Message Center that captures customer messages and forwards them to a team via email, helping prevent missed leads and support requests.
• Appointment scheduling that connects to a calendar to book meetings automatically, including time zone handling and availability checks.

Pricing: Paid, with minute-based plans starting at $25/month (Basic), plus usage add-ons for additional minutes, bots, and optional WhatsApp messaging.

Notable for combining voice automation (IVR + reception) with WhatsApp engagement and scheduling in one workflow, designed for teams that need faster response times and fewer missed calls without requiring engineering-heavy setup.