Policies

Last updated: February 25, 2026

1. Review Policy

AIDIRECTORY allows users to submit reviews for any product listed on the platform. Reviews are a core part of how we help people make informed decisions, and we take their integrity seriously.

1.1 Who Can Leave a Review

You must be signed in to leave a review. Each user may submit one review per product. You may edit your review after it has been approved, but edited reviews are reset to pending and re-moderated before being published again.

1.2 Review Content Standards

Reviews must be between 10 and 1,000 characters, include a star rating (1–5), and meet the following standards:

• Be based on genuine, first-hand experience with the product.
• Be specific — reference features, use cases, or experiences rather than generic praise or criticism.
• Be written in a respectful tone, even when critical.
• Not contain spam, promotional links, affiliate content, or gibberish.
• Not contain hate speech, personal attacks, or offensive language.
• Not violate anyone's privacy by sharing personal information.

1.3 Moderation

Every review submitted on AIDIRECTORY is automatically evaluated for quality, authenticity, and compliance. Reviews that pass all checks are published automatically. Reviews that are flagged are held for more thorough review.

We evaluate reviews on several dimensions including content quality, specificity, conflict of interest signals, account trust indicators, and behavioural patterns. Our goal is to be fair but vigilant — genuine critical reviews are always welcome.

1.4 Verified Reviews

Reviewers can optionally upload proof of product usage (screenshots or photos, up to 5 images, max 5MB each). Reviews with valid proof are marked as "Verified" to indicate the reviewer submitted evidence of using the product. A verified badge does not guarantee the review is 100% accurate — it indicates the reviewer made an effort to substantiate their experience.

1.5 Companies Cannot Pay to Alter or Remove Reviews

Product owners cannot pay to have reviews removed, edited, or suppressed. Product owners may respond publicly to approved reviews on their claimed listing, but they cannot influence a review's visibility or rating.

1.6 Reporting a Review

If you believe a review violates our policies, you can report it. Valid report reasons include:

• Spam or fake review.
• Contains offensive or abusive language.
• Conflict of interest (e.g. competitor or self-review).
• Inaccurate or misleading information.
• Violates privacy by sharing personal data.
• Reviewer is not a genuine user of the product.

Our team reviews all reports. In some cases, we may reach out to the original reviewer for clarification before taking action. Reviewers have 14 days to respond to a clarification request. If no response is received, the report is resolved based on the available information.

2. Content Policy

Much of the content on AIDIRECTORY — including product descriptions, taglines, FAQs, and comparisons — is generated or assisted by artificial intelligence. While we strive for accuracy, AI-generated content may contain errors.

2.1 AI-Generated Content

Product descriptions, FAQs, category assignments, tag assignments, and comparison articles are generated using AI models. This content is based on publicly available information from product websites and should not be relied upon as professional advice.

2.2 Corrections

If you are a product owner and find inaccurate information in your listing, you can claim your product and request corrections. Anyone can also submit a report if they spot incorrect information on any listing.

3. Submission Policy

Anyone with an account can submit a product for listing on AIDIRECTORY. Submissions go through a review process that includes quality assurance before publication.

3.1 What We Accept

We list AI tools and software. To be accepted, a tool must:

• Have a working, publicly accessible website.
• Be a real, operational product (not a concept or coming-soon page).
• Not duplicate an existing listing.

3.2 What We Don't Accept

We reserve the right to reject submissions that are fraudulent, misleading, illegal, or otherwise inappropriate. Products that fail quality assurance checks may be sent back for corrections before publication.

3.3 Editorial Discretion

AIDIRECTORY reserves the right to edit, modify, or remove any submission at our sole discretion. Submitted content may be rewritten for clarity, accuracy, or consistency.

4. Claiming and Verification Policy

Product owners can claim ownership of their listing through our domain-based verification process. Claiming a listing grants you the ability to manage your product information and respond to reviews.

4.1 Verified Badge

Products that have been verified display a verified badge. This badge indicates the product owner has confirmed the listing information is accurate. It does not constitute an endorsement by AIDIRECTORY. Verified products receive slightly higher visibility in our default ranking (see our ranking documentation).

4.2 Verification Outreach

After a product is published, we reach out to product owners via email to invite them to verify their listing. This outreach consists of up to 5 emails over 30 days. You can stop receiving these emails at any time by verifying your listing or replying to any of the emails.

5. Reporting Policy

Users can report issues with any product listing. Valid report types include:

• Broken Link — the product's website is no longer accessible.
• Wrong Category — the product is listed in an incorrect category.
• Wrong Information — the listing contains factual errors.
• Outdated — the listing information is no longer current.
• Other — any other issue not covered above.

Reports are reviewed by our team and resolved, dismissed, or actioned as appropriate.

6. Advertising Policy

AIDIRECTORY may display advertisements from third-party advertisers. All advertisements are reviewed before going live. We reserve the right to reject any advertisement that is misleading, inappropriate, or incompatible with our platform.

Advertisements are clearly labelled as such and are separate from organic product listings. Advertising does not influence product rankings, reviews, or editorial content.

7. Ranking Policy

Products on AIDIRECTORY are displayed using a personalised default order for users with profile data, and a randomised order otherwise. Verified products receive slightly higher weighting. Users can override the default order by sorting by name, publication date, popularity, or randomised order.

Search results are ranked by relevance. For full details, see our ranking documentation.

8. Discount and Deals Policy

AIDIRECTORY may display discount codes and deals submitted by product owners or sourced from publicly available information.

8.1 Accuracy and Availability

We make reasonable efforts to verify discount information, but we do not guarantee the accuracy, availability, or validity of any discount code or deal. Offers are subject to the terms and conditions set by the respective tool providers and may expire or change without notice.

8.2 Third-Party Responsibility

Discounts and deals are provided by the respective product owners. Any issues relating to the redemption or validity of a discount should be directed to the tool provider, not toAIDIRECTORY. We are not liable for any losses or disputes arising from the use of discount codes listed on the Platform.

8.3 Submitting Discounts

Product owners with verified listings may submit discounts for their tools. Submitted discounts are reviewed before being published. We reserve the right to reject, edit, or remove any discount at our sole discretion.

9. User Profile Policy

Users may create a profile on AIDIRECTORY to share information about themselves and the tools they use.

9.1 Public Profiles

If you choose to make your profile public, the following information may be visible to other users: your username, avatar, bio, job role, interests, social links, tools you use, and tools you have submitted. You can set your profile to private at any time, which will hide this information from other users.

9.2 Profile Content Standards

Profile information must be accurate and must not contain offensive, misleading, or inappropriate content. We reserve the right to remove or modify profile information that violates these standards.

9.3 Username Policy

Usernames must be between 3 and 30 characters and may only contain letters, numbers, underscores, and hyphens. Usernames can only be changed once. We reserve the right to revoke usernames that are offensive, misleading, or that impersonate other users or brands.

10. Email Communication Policy

10.1 Transactional Emails

We send transactional emails related to your activity on the platform, including:

• Submission confirmations and publication notices.
• Review clarification requests.
• Verification outreach (up to 5 emails over 30 days for product owners).
• Report resolution updates.

10.2 Newsletter

You can subscribe to our newsletter for updates about new products and platform news. Newsletter subscription is entirely optional and you can unsubscribe at any time using the link in each email. Registered users are automatically subscribed to the newsletter. We do not accept disposable or temporary email addresses for newsletter subscriptions.

11. Contact

If you have questions about any of these policies, please contact us at hi@aidirectory.com.