How user reviews are submitted, moderated for fraud, and summarized.
Users can leave reviews on any product listed on AIDIRECTORY. Every review goes through an automated moderation process. Our moderation system evaluates every review for authenticity, quality, and compliance before it appears on the platform.
To leave a review, you need to:
After you submit, you'll see a confirmation that your review is under review. Most reviews are evaluated within seconds.
Every review is automatically evaluated using AI-powered analysis. The system looks at both the content of your review and contextual signals to determine whether it meets our standards.
Reviews that pass are published automatically. Reviews that need a closer look are passed on for further review.
The system evaluates reviews for authenticity, quality, and compliance. This includes assessing whether the review is genuine, whether it provides useful and specific feedback about the product, and whether it follows our platform guidelines.
We don't publicly disclose the specific checks, thresholds, or signals used - this helps us keep the moderation system effective against manipulation.
If you upload proof images (screenshots, photos of the product in use), the system will also evaluate whether the images are relevant and authentic. Attaching proof images can help your review get approved faster and may result in a "verified" badge on your review.
Reviews can be in one of these statuses:
| Status | Meaning |
|---|---|
| Pending | Under review by our moderation system. |
| Approved | Passed moderation, visible on the product page. |
| Rejected | Didn't meet our standards after manual review, not displayed. |
Once a product accumulates enough reviews, we automatically generate an AI summary. This happens at specific thresholds:
These summaries appear on the product page and help visitors quickly understand what the community thinks without reading every individual review.
You can edit a review you've already submitted, as long as it has been approved. To edit:
Edited reviews are sent back through moderation (status resets to Pending). This means your updated review will temporarily disappear from the product page until it passes moderation again. This ensures all published reviews meet our quality standards.
Product owners can report reviews they believe are unfair, fake, or violate our guidelines.
When our review team requests clarification:
This process ensures fairness for both product owners and reviewers. Product owners can flag concerning reviews, and reviewers have an opportunity to provide context before any action is taken.
The overall star rating displayed on a product page is the average of all approved reviews. Only reviews that passed moderation are included in the calculation.
Reviews go through an automated moderation pipeline. Every review is evaluated for authenticity, quality, and compliance. Reviews that pass are published instantly. Reviews that need a second look are held for more thorough review. Once enough reviews accumulate, we generate an AI summary to help visitors quickly understand the community's sentiments.
Users can edit their approved reviews at any time - edited reviews go back through moderation. Product owners can report reviews, and our review team can request clarification from reviewers before making a final decision.
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