How Reports Work

What happens when a user reports an issue with a tool listing.

Overview

We let users report issues with any product listing on AIDIRECTORY. Whether it's a broken link, wrong information, or an outdated listing, reports help us keep our data accurate. Our system handles the incoming reports and manages the resolution process.

Submitting a Report

To report an issue with a product, you:

Visit the product page and click the report button in the actions bar.
Select a report type from the options.
Write a description of the issue (required, up to 1,000 characters).
Submit the report.

You need to be logged in to submit a report.

Report Types

We support five types of reports:

Type	When to use it
Broken Link	The product's website doesn't load or returns an error.
Wrong Category	The product is listed under a category that doesn't fit.
Wrong Information	The description, tagline, or other details are inaccurate.
Outdated	The product has changed significantly since the listing was created.
Other	Anything else that doesn't fit the above types.

What Happens After You Submit

Rate limit check - the system makes sure you're not flooding us with reports.
Validation - your report is validated for completeness.
Logging - the system logs the report and records the product name and report type.
Confirmation email - you'll receive an email confirming that your report has been received and is in the review queue.
Queued for review - the report enters Pending status and waits for review.

Email Notifications

You'll receive an email at each stage of the process:

Event	Email
Report received	Confirmation that your report is in the review queue.
Report resolved	Notification that the issue was valid and the listing has been updated.
Report dismissed	Notification that the report was reviewed and no action was needed.

All report emails come from hi@aidirectory.com. You can reply if you have questions.

Summary

Our reporting system lets users flag problems with product listings. Reports go through a structured review process - the system logs them, our team manages the resolution, and every report is either resolved or dismissed. It's how we keep our listings accurate with help from the community.