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An AI-powered customer support platform for SaaS and e-commerce teams with live chat, AI agents, bug reporting with session replay, surveys, and roadmaps.
Gleap is an AI-powered customer support OS for SaaS companies and e-commerce brands that want to combine support, feedback collection, and onboarding in a single platform for web and mobile apps.
Key capabilities include:
Pricing: Paid tiers with a Teams plan at $119/month and Enterprise at $799/month, plus AI costs at $0.04 per answer. Free trial available.
Notable for combining AI chat + visual bug reporting + surveys + product roadmapping in a single SDK for web and mobile, and for its SOC 2 Type II certification and stated 4,500+ customer base.
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