Podium

Podium is a web and mobile AI-powered lead generation and customer communication platform for local businesses that need to capture, convert, and nurture leads across channels.

Key capabilities include:

• A unified inbox that centralizes customer conversations and actions across text messaging, email, web chat, social messaging, phone (VoIP), and video calls, so teams can respond in real time.
• AI-driven automations for rapid lead handling, including lead responses in under 1 minute, call summaries, and automated contact updates to keep records current.
• Reputation management workflows to request, track, and respond to reviews across major review sites, supporting ongoing customer feedback and visibility.
• Built-in payments and marketing tools for invoicing, collections, follow-ups, promotions, and campaigns, plus analytics to track interactions, reviews, and payment status.

Pricing: Custom sales-based pricing is available.

Notable for combining messaging, calling, reviews, payments, and marketing in one platform, plus 200+ integrations (including tools like Salesforce, QuickBooks, Calendly, and Mailchimp) and industry-focused setups for sectors such as automotive, healthcare, home services, and retail.