Chirpbyte

Chirpbyte is a web-based live chat and AI chatbot platform for businesses that want to manage customer conversations on their website and Meta messaging channels from one place.

Key capabilities include:

• Hybrid support (bot + human) for 24/7 coverage, with AI chatbots handling routine requests (FAQs, order tracking, appointment scheduling) and live agents stepping in for complex issues
• Omnichannel messaging with integrations for WhatsApp, Facebook Messenger, and Instagram, designed to centralize conversations and reduce context switching
• Website live chat widget with visitor tracking/insights and widget customization for embedding on common site builders and ecommerce platforms (Shopify, Magento, WordPress, Wix, plus custom sites)
• Reporting and performance tracking on higher tiers, plus options such as API access, ticketing, and no branding on select plans

Pricing: Freemium with a Free plan ($0/month) and paid monthly subscriptions (examples shown: $19 to $269/month on monthly billing), plus a 14-day free trial (no credit card required).

Notable for its hybrid chatbot plus live chat workflow and cross-platform inbox that combines website chat with WhatsApp, Messenger, and Instagram support in a single system.