TheySaid

TheySaid is a web-based AI customer feedback platform for product teams, UX researchers, and research orgs that run user testing, surveys, interviews, and polls at scale.

Key capabilities include:

• AI user testing and interviews with AI-moderated or unmoderated sessions, including 2-way voice conversations, dynamic follow-up questions, and support for usability, onboarding, pricing validation, feature adoption, prototypes, and in-app experiences
• AI surveys, forms, and polls with conditional logic and templates that adapt questions based on responses to capture both ratings and the underlying “why”
• AI analytics and reporting that turns qualitative feedback into themes and recommendations, plus quantitative metrics such as task success rates, task completion, and time-on-task, with clips and highlight reels for sharing insights
• Recruiting options via a 16M+ person panel, a team’s own audience (email, social, events, in-app), or AI testers, plus 70+ languages and cross-project insights

Pricing: Freemium, includes a free plan (5 tests/month, 1 workspace, 1 active test, and all AI features); paid plans start at $99/month (annual billing) Monthly plans cost 33% more.

Notable for combining conversational, AI-led research (including voice) with automated analysis and participant sourcing, reducing the manual work common in traditional survey and usability testing stacks.