Helper

Helper is an AI customer service agent for businesses that want to handle customer inquiries through a native, end-to-end support center.

Key capabilities include:

• Website Knowledge sync that automatically scans and indexes website content to keep answers aligned with current policies
• Knowledge Bank for adding and updating answers on the fly, helping maintain consistent responses across agents
• Support workflows via a web inbox and Slack
• Analytics to track support impact, including response time, customer sentiment, and agent satisfaction

Pricing: $10,000+ one-time white-glove installation fee for a custom, in-app support center; $0 option using open-source code from GitHub.

What makes it notable is its focus on a native in-app support center, custom UI, zero markup on model costs, and an option where data stays on the customer’s servers, plus an open-source path for teams that want to self-host and extend the system.