ZEPIC

ZEPIC is a web-based, self-serve AI marketing automation platform for Shopify merchants and eCommerce marketing teams that want personalized, cross-channel campaigns without heavy technical work.

Key capabilities include:

• Built-in customer data platform (CDP) that unifies data from multiple sources into Customer 360 profiles, including customer interactions and preferences, plus website and anonymous visitor tracking
• AI-powered segmentation with micro-segments and advanced filters, using real-time data refresh for precise targeting
• Omnichannel journeys and campaigns across email, WhatsApp, and Instagram automation, with pre-built workflows for abandoned carts, orders, and wishlists
• Zenie AI for end-to-end automation support, including journey summaries, predictions, and real-time responses, plus a Team Inbox to manage two-way conversations in one place

Pricing: Freemium with a usage-based credit system, including a free tier (example: 100 credits) and paid plans (example: Growth roughly $23 to $35/month for 500 credits), with higher tiers available.

Notable for combining a CDP, messaging channels, and automation in one product, with predictable credit-based pricing and positioning as an alternative to tools such as Klaviyo, including free migration support.