Question Base

Question Base is a Slack-first AI answer agent (Slack app plus web admin) for B2B teams that need faster, consistent answers from internal documentation and past conversations.

Key capabilities include:

• Instant answers in Slack grounded in company sources such as Google Drive, Confluence, Notion, Salesforce, and past Slack chats, with knowledge teams able to verify and control answer quality.
• Human-in-the-loop escalation that routes unanswered questions to subject matter experts, then learns from expert replies to improve future responses.
• Channel-level configuration so teams can customize the agent per Slack channel, manage categories, reduce duplicates, and apply granular permissions (with options like public-facing pages and Slack Connect flows in higher tiers).
• Analytics and insights that track automation rate, question performance, and saved time, plus features like auto-capture, auto-response, auto-tagging, and FAQ generation from previously answered questions.

Pricing: Paid. Starts with a $1,000 two-month pilot, then Pro plans from about $6,000/year (~$5/user/month billed annually), and Enterprise plans from $20,000/year with custom pricing for larger deployments.

Notable for its SOC 2 Type II certification, Slack-native workflow, and knowledge-manager controls that keep answers governed rather than fully self-serve.