Callab

Callab AI is a web platform for enterprises and contact centers that deploy AI voice agents on existing telephony systems to automate inbound and outbound customer calls.

Key capabilities include:

• Legacy telephony integration with infrastructure such as CUCM, on-prem PBX, and carrier-grade SIP, designed to avoid rip-and-replace changes
• AI voice agents that replace IVR menus and handle natural-language conversations for support, sales, scheduling, appointments, lab results delivery, and cold calling, including Arabic dialect support
• Knowledge Bank that lets agents reference internal sources such as PDFs, websites, and Google Docs during live or asynchronous conversations
• Post-call analytics including recorded calls, transcription, and sentiment tagging, plus data extraction of structured fields (for example names, budgets, next steps) and call transfers to departments or live agents based on context

Pricing: Unknown.

Notable for its focus on native compatibility with legacy enterprise telephony and regional language needs (including Arabic dialects), plus built-in tools for batch calling, CRM-triggered workflows (for example HubSpot syncing), and transcript-driven insights for operations teams in healthcare, real estate, debt collection, and contact centers.