Voicy

Voicy.AI is a web-based conversational assistant platform for businesses, focused on offline commerce (food, services, retail) and enterprise verticals that need automated customer conversations.

Key capabilities include:

• AI and natural language understanding (NLU) to power conversational bots and voice assistants for customer service and business workflows
• Multi-channel conversations that respond to customers over SMS, Facebook Messenger, and voice/telephone
• Order building and scheduling flows, including integrations with POS and booking systems (as described by the platform)
• Vertical customization for use cases such as in-app banking (balance inquiries, promotions) and airport information (flight details, terminals)

Pricing: Paid, monthly subscriptions, including TELE STANDARD (up to 200 minutes/month) and STANDARD (up to 2000 messages/month).

Notable for its focus on offline commerce engagement and a natural language dialog engine built with patent-pending ideas, plus an experienced team with backgrounds at companies such as Amazon, Oracle, and Cisco. Founded in 2015.