OpenCall AI

OpenCall AI is a web-based AI communications platform (with API support) for service and appointment-driven businesses that need to automate inbound and outbound phone calls plus two-way SMS.

Key capabilities include:

• AI voice agents for inbound calls that answer questions, capture the reason for visit, and complete common customer service requests with call recordings and transcripts.
• Appointment scheduling and reminders that book, reschedule, cancel, and send automated follow-ups, designed to reduce missed calls and improve booking rates.
• Insurance verification automation to check eligibility and benefits during intake workflows.
• CRM/EMR and practice-management integrations to sync outcomes back to existing systems, including support for tools such as Dentrix, athenahealth, Eaglesoft, and eClinicalWorks.

Pricing: Paid, tiered plans starting at $120/month, $450/month for unlimited inbound calls with core features, plus enterprise plans for outbound campaigns, custom workflows, and dedicated support.

Notable for combining voice + SMS automation, analytics, and configurable workflows with fast deployment (reported to take under an hour with no coding), targeting high-volume phone operations in healthcare and other call-intensive services.