Needle

Needle is a web and API-based enterprise AI platform for businesses that need AI-powered information discovery and workflow automation across internal tools, documents, and databases.

Key capabilities include:

• RAG-based enterprise search and chat to answer questions with citations from connected sources, plus multilingual search and a prompt library for repeatable queries
• Data ingestion and syncing from tools such as Google Drive, SharePoint, Slack, Gmail, Confluence, GitHub, Notion, Jira, Dropbox, and HubSpot, plus uploads for formats like PDF, DOCX, CSV, XLSX, PPTX, and images (OCR supported)
• Agentic workflows and automations for repetitive work such as invoice processing, candidate ranking, website monitoring, FAQ generation, and CRM lead capture, with the ability to trigger actions like sending emails or creating tickets
• Enterprise controls including end-to-end encryption, role-based access control, audit trails, observability, private deployments, and multi-region hosting, with support for multiple LLMs (Azure OpenAI, Vertex AI, LlaMA, Mistral)

Pricing: Freemium. Free ($0/month), Pro ($15/month), and Enterprise (Custom). A free trial is available for paid features, and no credit card is required to start.

Notable for combining an unlimited-indexing RAG layer with prebuilt templates, chat widgets, and developer APIs, making it suitable for departments such as support, HR, IT, legal, healthcare, and finance that need AI grounded in company data and able to take actions in connected systems.