What does Monobot CX do?

Monobot CX is an AI-powered virtual agent platform that automates customer interactions via chat, web, and phone, handling tasks like scheduling, reservations, bookings, and support in over 20 languages.

Who is Monobot CX best for?

Monobot CX is best for businesses of all sizes, including customer support, e-commerce, transportation, healthcare, retail, and IT, especially those needing 24/7 automation without coding skills.

Do I need to install anything to use Monobot CX?

No, you do not need to install anything. Monobot CX sets up instantly with no coding or IT setup required.

Does Monobot CX offer a free trial or demo?

Yes, Monobot CX offers a trial with full features available after.

Does Monobot CX have a plan for teams or businesses?

Yes, Monobot CX is designed for organizations of all sizes, including teams and businesses.

Does Monobot CX offer an API or integrations?

Yes, Monobot CX offers API integration and connects with CRM systems, Google Calendar, Google, Instagram, Telegram, and helpdesk tools.

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Monobot CX

Customer Support+1Voice & Speech

A no-code AI agent platform for businesses to automate voice calls, web chat, SMS, and messaging support with integrations, human handoff, and real-time analytics.

Available Via:WebAPIChat BasedVoice/PhoneSMS

Monobot CX is a web-based AI platform for businesses and contact centers that build and manage voice and chat agents to automate customer interactions across calls, web chat, SMS, and messaging apps.

Key capabilities include:

No-code agent builder with templates for common workflows like appointment scheduling, order status checks, identity verification, and lead qualification
Omnichannel deployment for voice, web chat, SMS, and messaging channels (including Instagram and Telegram) with call transfer and human handoff
AI Workspace for human agents that provides real-time suggestions, customer sentiment visibility, call summaries, and knowledge base search during live conversations
Analytics and conversation insight with real-time dashboards, interaction details, transcripts, and sentiment analysis, plus integrations via connectors and open API (including CRM tools and Google Calendar)

Pricing: Paid plans with a free trial, Starter ($200/month), Growth ($500/month), Business ($1000/month), plus custom enterprise options (monthly or yearly billing).

Notable for combining blended AI and human support with measurable operational metrics (up to 80% routine request automation, 92% first-call resolution, 40% lower support costs) and broad language support (20+ languages) for 24/7 customer operations.

TransparencySee listing history, review integrity, and health signals

Feature:AI Agents API Chatbot Builder Speech-to-Text (STT)Workflow Automation

Use Case:Building Chatbots Onboarding Customers

Audience:Operations Managers Sales Teams Support Teams

Pricing:Contact for Pricing