Mendable

Mendable is a web and API platform for businesses that need AI chat and search experiences grounded in internal knowledge, such as documentation, support content, and CRM data.

Key capabilities include:

• Data ingestion and connectors for sources such as technical docs, web content, Google Drive, Salesforce, Zendesk, Notion, news, and more, with re-ingestion via CRON jobs and webhooks to keep content current.
• Deployable chat and search UI through pre-built components (React, Vanilla JS) and an npm package (for example, @mendable/search), plus an API to embed assistants internally or customer-facing.
• Tools and Actions to integrate with web search and external APIs, enabling workflows like sending emails or updating databases (custom tools via API requests are available on paid plans).
• Model customization and coaching with prompt edits and “teach the model” answer correction, plus multilingual support (English, Spanish, Portuguese, and 15+ more) and analytics to identify query trends and content gaps.

Pricing: Freemium, with a free plan that includes monthly message credits; paid tiers add capabilities such as white-label, BYOK/BYOM, custom fine-tuning/models, and enterprise support (free for certain open source projects).

Notable for enterprise security features including SOC 2 Type II, SSO (SAML, OIDC, OAuth), RBAC, secure OAuth-based connectors, and verified sources to help reduce hallucinations. It also highlights Firecrawl for converting websites into LLM-ready markdown or structured data.