Lumana is an enterprise AI video security system that transforms cameras into intelligent agents to automatically monitor environments, detect specific activities in real-time, and provide alerts. It replaces traditional DVRs and NVRs with cloud-based video management powered by AI that learns continuously and reduces false alerts by up to 90%.

Who is Lumana best for?

Lumana is designed for enterprise organizations and government agencies that need advanced physical security, safety monitoring, and operational insights at scale. It's built for teams that want to automate surveillance and respond quickly to security events.

Do I need to install anything to use Lumana?

Yes, Lumana requires installation of Lumana Core devices, which are AI-powered network video recorders that process video footage. However, Lumana is camera-agnostic, so you can use it with existing cameras or Lumana's own camera hardware.

Is Lumana free to use?

No, Lumana is not free. It uses an annual recurring license model based on the number of camera feeds, days of storage, and license terms, with options to pay yearly or upfront.

Does Lumana offer a free trial or demo?

Lumana provides a free trial that allows organizations to test the platform using their existing IP camera infrastructure. You can request a personalized walkthrough of the VMS+ platform or view a 3-minute instant demo on their website to see features like Smart Search and real-time alerts in action.

Does Lumana have a plan for teams or businesses?

Yes, Lumana offers enterprise plans for teams and businesses. All features and capabilities come standard in a single licensing tier to avoid limitations, and pricing scales based on your camera feeds and storage needs.

Does Lumana offer an API or integrations?

The platform provides a public REST API and pre-built integrations with major access control and communication tools like Kisi, Brivo, and Slack.

How do I contact Lumana support?

You can contact Lumana support for technical help via email at support@lumana.ai, by phone at +1 888-209-4958, or through their online Help Center.

Lumana: Reviews, Pricing, Alternatives & Features (2026)

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Lumana is a hybrid-cloud AI video security and surveillance platform for enterprise security, safety, and operations teams in sectors such as education, government, manufacturing, retail, hospitality, and healthcare.

Key capabilities include:

AI-driven monitoring and alerts for events such as perimeter breaches, loitering, license plate detection, facial recognition, and suspicious behavior, designed to reduce false alerts by up to 90%.
VMS+ centralized video management via web and mobile, with smart search to find precise footage quickly across large video archives and speed investigations.
Hybrid edge and cloud architecture that uses on-premise Core devices to replace or work with traditional NVRs, maintain operations during internet outages, and support bandwidth-friendly processing with cloud archiving.
Camera-agnostic deployment and integrations, supporting existing IP cameras (plus Lumana AI-enabled cameras) and integrating with access control and sensors, with zero-trust security and end-to-end encryption.

Pricing: Contact for Pricing.

Notable for its agentic AI approach powered by the proprietary VIA-1 video intelligence model that continuously learns from each environment, its hybrid design that keeps AI processing running at the edge, and industry recognition as Security Industry Association’s Best New Video Analytics Solution of 2025.