Gmelius

Gmelius is an AI-powered email management and collaboration platform for teams that run support, ops, and shared communications in Gmail and Google Workspace.

Key capabilities include:

• AI email assistants that sort and classify incoming mail, draft replies in-context, and dispatch conversations to the right teammate.
• Shared inboxes and shared Gmail labels that let teams manage addresses like support@ or billing@ directly from individual Gmail accounts, with shared drafts, internal notes, and @mentions (no forwarding or Bcc chains).
• Workflow automation for routing and operations, including round-robin assignment, SLA timers, and automated responses, plus integrations with tools such as Slack, Salesforce, and HubSpot.
• Email analytics and work views such as dashboards for response time and workload, plus Kanban boards and custom views for managing email-based processes.

Pricing: Freemium; paid plans include Lite ($10/user/month), Growth ($20 to $24/user/month billed annually), Pro ($36/user/month), and Enterprise (custom, from $49/user/month billed annually with a 10-user minimum), with a 7-day free trial.

Notable for its native Gmail workflow, combining AI triage and drafting with shared inbox collaboration and operational controls inside the inbox teams already use.