Floatbot

Floatbot is a no-code enterprise conversational AI platform for regulated industries such as insurance, collections, banking, healthcare, lending, and BPOs that need to automate customer conversations across voice and digital channels.

Key capabilities include:

• Omnichannel AI agents for phone calls (voicebots), web chat, SMS, WhatsApp, Facebook Messenger, and email, with deployment across 15+ channels for self-service and outreach
• Generative AI with LLM orchestration, including ChatGPT integration, plus multi-agent workflows for handling multi-step operations
• Real-time Agent Assist (copilot) that supports contact center teams with next-best actions, summaries, and guidance during live voice, chat, or email interactions
• Speech technologies and language support, including ASR, TTS, voice biometrics, interruption handling, and 150+ languages

Pricing: Paid subscription SaaS with tiered plans, Lite (about $119/month, 1 bot, 500 sessions), Essential (about $2,499/month, 2 bots, 10k sessions), Growth (about $6,199/month, 2 bots, 25k sessions), and Enterprise (custom); 14-day free trial available (annual plans advertised at about 20% less).

What makes it notable is its focus on enterprise automation for compliance-sensitive workflows, combining voice and digital AI agents, contact center agent assist, and integrations with CRM/CCaaS systems, plus analytics and pre-built templates for faster rollout. Types: Web, API.