echowin

echowin is a web-based AI agent platform for small businesses that need no-code AI phone and chat agents to handle customer conversations, appointments, and follow-ups 24/7.

Key capabilities include:

• AI voice and website chat agents that answer, route, qualify leads, handle FAQs, and book appointments, with 35+ HD voices, 30+ languages, and reported sub-750ms latency for calls.
• No-code agent builder and training that imports knowledge from website pages, PDFs/docs, and FAQs, plus templates for common roles like receptionist, support, and after-hours coverage.
• Workflow automation and integrations with email, calendar, SMS, and 7,000+ apps via Zapier, including support for multi-step “agentic” actions.
• Built-in CRM and conversation intelligence with unlimited contacts, custom fields, stage tracking, live transcripts, and Business Compass analytics for trends, opportunities, and AI-generated insights.

Pricing: Freemium; build and test free forever with $5 free credits (no credit card required). Deployment starts at $49.99/month (includes 1,600 credits, approx. 100 voice minutes at $0.16/min or $0.03/chat), plus usage-based fees and volume discounts.

Notable for combining phone + web chat deployment, a native CRM, and conversation intelligence in one platform, with options for white-label and managed “White Glove” plans (including SOC 2 Type II and HIPAA compliance on those plans).