Liberate

Liberate Voice AI is a conversational AI platform for insurance agencies, carriers, and MGAs that answers customer calls 24/7 with no wait time and automates common sales, service, and claims workflows.

Key capabilities include:

• Voice-based customer service automation for FNOL (claims intake), payments, service requests, policy changes, quoting leads, and call handling that can escalate to a human agent when needed
• Multilingual conversations in English, French, and Spanish, including automatic language detection
• Multi-channel support across voice plus digital channels such as SMS, email, and WhatsApp
• Insurance system integrations (out of the box and custom) with tools such as Vertafore, EZ Lynx, Applied, Turborater, Duck Creek, Insuresoft, HawkSoft, Verisk, CCC, and Corelogic, plus call transcription and logging for compliance

Pricing: Paid, custom pricing based on carrier or agency size.

Notable for insurance-specific implementation and compliance posture, including SOC 2 Type 2 and GDPR certifications (plus HIPAA and PCI noted), and for documented integrations such as the partnership with HawkSoft for voice AI in agency management workflows.