What does DoNotPay do?

DoNotPay uses artificial intelligence to help consumers fight big corporations, dispute parking tickets, cancel subscriptions, negotiate bills, protect privacy, and handle other bureaucracy.

Who is DoNotPay best for?

DoNotPay is best for individual consumers who need help with small legal disputes, saving money, or fighting companies where hiring a lawyer is not practical.

Do I need to install anything to use DoNotPay?

No, you do not need to install anything; DoNotPay works through its website. However, the mobile app is available on App Store and Google Play.

Is DoNotPay free to use?

No, DoNotPay is not free to use; it requires a subscription.

Does DoNotPay offer a free trial or demo?

Yes, DoNotPay offers a free trial card and other trial tools for certain features.

Does DoNotPay have a plan for teams or businesses?

DoNotPay does not currently offer a dedicated plan for teams or businesses, as its services are designed primarily for individual consumers.

How do I contact DoNotPay support?

Contact DoNotPay support through support@donotpay.com

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DoNotPay

Legal & Compliance

An AI-powered consumer advocacy platform that helps individuals generate self-help letters and requests for ticket appeals, refunds, cancellations, and privacy tasks.

Available Via:WebiOSAndroid

Visit DoNotPay

DoNotPay is an AI-powered consumer advocacy platform for individuals who want help handling common disputes, refunds, and bureaucratic tasks through guided, self-help automation on web and mobile.

Key capabilities include:

Ticket appeals and disputes, including parking and traffic ticket appeal flows.
Subscription cancellation and refund assistance, plus tools for flight and hotel refund requests.
Privacy and anti-spam tools, including a Free Trial Card (virtual card that can auto-decline at billing) and tools aimed at fighting robocalls and spam.
Bureaucracy automation, such as FOIA request generation, DMV appointment scheduling, and complaint letter creation (including options to mail letters on a user’s behalf).

Pricing: Paid subscription; reported pricing includes $36 for three months (current pricing may vary).

Notable context: Founded in 2015 (Joshua Browder), it offers 100+ tools focused on consumer self-help. DoNotPay states it is not a law firm and does not provide legal advice; in February 2025, the FTC finalized an enforcement action requiring the company to stop advertising that its AI performs like a real lawyer without sufficient evidence.

TransparencySee listing history, review integrity, and health signals

Feature:Forms & Docs Text Generation Translation Workflow Automation

Use Case:Automating Tasks Drafting Legal Docs

Audience:Freelancers Small Business Owners

Pricing:Free Trial Subscription