Bland

Bland is a web and API platform for enterprises, especially in regulated industries such as healthcare, insurance and financial services, that need to automate inbound and outbound phone calls, SMS and web conversations with human-like AI agents.

Key capabilities include:

• Conversational Pathways, a node-based builder for structured call flows with branching logic, guardrails, memory, and multi-agent orchestration
• Self-hosted voice AI stack: Bland runs its own speech-to-text, language model and text-to-speech models (including voice cloning) for low-latency, real-time conversation
• Telephony and system integrations via Twilio, SIP trunks, REST APIs and webhooks, with live transfer to human agents and post-call analysis and data extraction
• Deployment across channels: phone, SMS and web

Pricing: Pay-as-you-go plus subscription. Start has no platform fee and costs $0.14/min (100 calls/day, 10 concurrent). Build is $299/month at $0.12/min (2,000 calls/day, 50 concurrent). Enterprise is custom, with on-prem or VPC deployment, BAA, SSO and data residency.

Notable for its focus on enterprise-grade deployment and governance and compliance coverage including SOC 2 Type I and II, HIPAA (with BAA), GDPR, ISO 27001 and self-attested PCI DSS.