Splice CEO says AI-written emails are hurting real conversations

In short: Splice CEO Kakul Srivastava says AI-written emails can shut down real discussion, and she says Splice is trying to use AI in music without replacing people.

What's going on

Kakul Srivastava, the CEO of Splice, told The Verge she values “a well-written document and a real conversation about it.” She runs Splice as a remote-first company, which means most work happens online instead of in an office. In that setup, she said the replacement for hallway chats is people taking time to think, write things down clearly, and then talk them through together.

Srivastava also argued that AI-generated emails can get in the way of that process. The idea is simple, if messages are written by a tool instead of a person, they can feel generic, and people may respond less thoughtfully. It can turn communication into a polite back-and-forth that avoids real disagreement, like everyone is reading from a script.

Her comments fit with how she has talked about AI and music. Splice is best known as a library of “samples,” which are short pieces of sound that music makers can reuse, like picking ingredients from a pantry. Srivastava has said she does not want “push-button, get-song” tools, meaning systems that generate a full song with little human input, and Splice has tried to focus on AI features that keep a person in control.

What to watch

More workplaces are quietly adopting AI writing tools for email and chat. Watch for companies to set clearer rules, such as when AI help is fine and when a message should be written in a person’s own words.

Source: The Verge AI