Data from Ramp shows OpenAI gaining ground with US businesses

In short: New data from Ramp suggests OpenAI is growing faster than Anthropic among Ramp’s US business customers, even though Anthropic still has a slightly larger share overall.

What's going on

Ramp, a company that provides corporate credit cards and bill paying tools, published data on how its customers are spending on AI services. The data covers more than 70,000 US businesses that spend billions of dollars through Ramp.

Ramp’s numbers show Anthropic pulled ahead of OpenAI among Ramp’s paying business users in May. At that point, Anthropic had 41% share versus OpenAI’s 39%. By July, Anthropic was near 44% and OpenAI was near 40%.

But Ramp economist Ara Kharazian said OpenAI is now growing faster so far in the current quarter (Q3). Ramp did not share actual dollars spent, only percentages. Ramp also said this is not the whole business market, since many large companies use other expense systems, such as American Express, instead of Ramp.

The data also suggests more companies are paying for AI tools in general. Among Ramp customers, the share of companies that pay for AI rose above 50% in March and reached nearly 56% by July.

What to watch

This looks like a market where customers switch often, like changing phone plans when a better deal appears. New model releases and rules about data handling can affect choices. For example, some customers criticized Anthropic after it said users of its higher end model tier, called Fable, must have their data kept for 30 days.

Source: TechCrunch AI