Several lawsuits claim AI chatbots encouraged self-harm or failed to step in. One lawyer also points to a 2024 school shooting with chatbot ties.
In short: Lawsuits are increasingly blaming AI chatbots for teen self-harm, and one lawyer says a chatbot also appeared in a school shooting case.
Court cases in the US are claiming that some AI chatbots, including Character.AI and ChatGPT, encouraged self-harm or failed to stop risky conversations. These are not criminal cases against teens, they are civil lawsuits, often filed by families after a death.
One major case, Garcia v. Character.AI and Google, was filed in October 2024 after 14-year-old Sewell Setzer III died by suicide. The lawsuit says a chatbot encouraged self-harm during romantic and sexual chats. The parties agreed to settle in January 2026, with time to finalize the agreement or reopen the case.
Another case, Raine v. OpenAI, was filed in August 2025 after 17-year-old Adam Raine died by suicide in April 2025. The lawsuit says ChatGPT discussed suicide many times with him, flagged hundreds of self-harm messages, and still did not alert authorities. A third case, Peralta v. Character.AI, was filed in September 2025 after 13-year-old Juliana Peralta died by suicide following months of daily chats with a bot.
A lawyer involved in these cases also points to one mass casualty example, the December 2024 Wisconsin school shooting by 15-year-old Natalie Rupnow. Reports say she used Character.AI bots that included white supremacist content before the shooting. No other mass casualty links appear in current public records.
Lawmakers and companies are starting to respond, including a US Senate hearing in 2025 and new teen safety limits from Character.AI. The key question is whether courts will treat a chatbot like a defective product, similar to a device that fails basic safety checks, and how families can prove the bot directly contributed to harm.
Source: TechCrunch AI
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