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Attendees at the HumanX AI conference in San Francisco repeatedly pointed to Anthropic’s Claude as a top chatbot, with less buzz around ChatGPT.
In short: At the HumanX AI conference in San Francisco, many attendees and vendors said Anthropic’s Claude was the chatbot they heard about most.
HumanX, an AI focused conference held at San Francisco’s Moscone Center, drew thousands of people who work in tech. A big theme was “agentic AI,” meaning AI tools that can take actions for you, like completing steps in a workflow, not just answering questions (like a helpful assistant that can also run errands).
According to TechCrunch’s reporting from the event, one name kept coming up in conversations about popular chatbots: Claude, made by Anthropic. The reporter said Anthropic was mentioned in panels and was also a frequent topic among companies showing products on the convention floor.
By contrast, the reporter said ChatGPT came up less often. One vendor told TechCrunch that their team used Claude a lot and felt ChatGPT, and OpenAI more broadly, had “gone downhill.” The article notes OpenAI has faced criticism and negative attention recently, including debates about company focus and decisions like adding advertising in ChatGPT.
OpenAI is still a major player, and the article suggests OpenAI and Anthropic are close competitors with business customers. OpenAI also announced a $100 per month ChatGPT plan that includes more access to Codex, its coding tool (software that helps write code, like autocomplete for programmers). Watch whether more companies standardize on Claude for work tasks, or whether OpenAI’s new pricing and product focus pulls business users back.
Source: TechCrunch AI