Experts warn AI chatbots can create "artificial intimacy"

In short: Researchers say some people are forming strong emotional bonds with AI chatbots, and experts warn it can feel like closeness without the give and take of a real relationship.

What's going on

AI chatbots and “AI companions” are designed to talk with you, remember details, and respond quickly. For some users, that can feel comforting, especially during loneliness, stress, or grief. It can seem like there is always someone ready to listen.

Experts call this “artificial intimacy,” meaning a sense of emotional closeness created by software. Sherry Turkle and other researchers argue that the feeling can resemble real connection, but it lacks reciprocity, which is the two-way caring and effort that human relationships require. It is a bit like talking to a mirror that always answers kindly, rather than a person with their own needs.

The same features that make chatbots appealing can also create risks. Instant replies, constant validation, and long memory can encourage attachment and dependency. Some studies and reviews suggest heavy use may worsen loneliness over time, weaken social skills, or replace time that might have been spent with friends and family.

Researchers also flag privacy and manipulation concerns. These tools can collect sensitive personal details, and some may be designed to keep people chatting for as long as possible.

What to watch

Experts advise simple “reality checks,” like reminding yourself the bot is a program, not a person with feelings. They also suggest paying attention when a chatbot feels unusually soothing, and asking what human need it is filling. Another tip is to keep “friction” in your life, since real relationships involve misunderstandings and repair. Many warn that children and teens may be especially vulnerable because early relationship habits can stick.

Source: NYTimes