What does Evolvoom do?

Evolvoom is an AI-powered customer retention system for eCommerce brands that automates personalized email and SMS conversations to re-engage customers, recover abandoned carts, and increase customer lifetime value.

Who is Evolvoom best for?

Evolvoom is best for small eCommerce and dropshipping businesses looking for an affordable retention tool that requires minimal setup.

Is Evolvoom free to use?

No, Evolvoom is not free to use. Pricing starts at $29 to $99 per month depending on the plan.

Does Evolvoom offer a free trial or demo?

Yes, Evolvoom offers a free trial.

Evolvoom: Reviews, Pricing, Alternatives & Features (2026)

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Evolvoom is a Shopify-integrated AI sales assistant for store owners who want to automate retention and drive more repeat purchases through personalized messaging.

Key capabilities include:

Native Shopify connection that syncs and analyzes store data (customers, orders, products, discounts) to inform outreach
Personalized email and SMS conversations generated from purchase history and behavioral signals, including context-aware responses and objection handling
Custom AI agents with configurable goals (upsell, win-back, abandoned cart recovery), plus controls for tone, discount limits, and follow-up timing
Live conversation inbox and analytics for monitoring ongoing customer conversations and performance insights

Pricing: Paid. Credit-based Starter plan starts at $24.99 for 2,500 credits ($0.01 per credit); emails cost 1 credit and SMS costs 2. Higher tiers include $49.99 (5,000 credits) and $99.99 (10,000 credits). Enterprise pricing is available via email.

What makes it notable: It focuses on conversational, data-driven outreach (not static flows), with no Zapier required through a native Shopify integration and configurable AI “employee” style agents for retention and re-engagement.