SuperDial

SuperDial is a web and API voice AI platform for healthcare revenue cycle management (RCM) teams that automates outbound phone calls to payers and providers for common billing and administrative workflows.

Key capabilities include:

• AI voice agents for RCM calls such as eligibility checks, prior authorizations, claim status inquiries, credentialing, and enrollment, including navigating phone trees and conducting payer conversations.
• Workflow control and scripting with customizable scripts, pre-built templates, and deterministic scripting options designed for compliance-sensitive call flows.
• Flexible call operations at scale via REST API, CSV uploads, or a web portal, with support for running large batches of calls in parallel.
• Real-time transcription and structured outcomes captured from calls (for example, benefits details or denial reasons) with webhooks/CSV exports and integrations that can sync results into existing EHR/RCM/PMS systems, plus human fallback for unresolved or complex cases.

Pricing: Paid, usage-based SaaS (pay per completed call).

Notable for its focus on healthcare RCM-specific outbound calling, stated HIPAA and SOC 2 compliance controls (including audit trails, encryption, and role-based access), and reported scale of 1M+ completed calls processed.